Our alarm center
Since its inception in 1978, the SIR alarm center has continued to evolve. Its internal technical management system is constantly updated and incorporates the latest innovations in security and alarm detection. To assure your continuous security, our central is working 24 hours a day, 7 days a week and adapts to the different systems installed at customers' premises. It immediately processes the transmitted signals, such as emergency signals, the criteria of burglary, aggression and information on putting an installation on or off.
All our operators are specialists able to manage any malfunctions while ensuring the management and coordination of interventions as well as a hotline at your listening 24 hours a day. As the SIR central is proactive in the face of new equipment which changes working methods, great importance is given to the continuous training of its operators.
The SIR Central is certified EN-50518: 2019, it thus meets strict requirements in terms of location, construction, technique as well as in terms of operating procedures. For more information, you can consult the section relating to the standard EN-50518.
Thanks to this standard, we can guarantee the quality of our services and a reliable and efficient process monitoring. We identify and deal with breakdowns, alarms and technical faults proactively and efficiently. It is with complete peace of mind and confidence that you entrust the monitoring of your property to the SIR.